Mediacja lekarz – pacjent - alternatywna forma rozwiązywania sporu

Abstrakt

The article presents an alternative way of resolving disputes relating to medical errors. It is not a judicial proceeding, but mediation. In this case, the solution of the conflict between the parties takes place with the participation of a third party - the chosen and accepted by both parties of a mediator. Mediation reduces communication barriers between the parties, can develop proposed solutions and, if such is the will of the parties to conclude a settlement. It is a formula very attractive, because it offers the opportunity to bring to the resolution of the dispute is not in a few years, as in court, but even within a few days or weeks. Moreover, what is important in the mediation you can be told about the event, about their feelings and expectations. It is important to listen to each other and finding the source of the conflict. Mediation allows for understanding, forgiveness and forgetfulness.